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Infobip emphasizes omnichannel communication with patients for improved care
By implementing smart solutions such as chatbots and a cloud contact center, patients can autonomously resolve queries, leading to increased efficiency and reduced workloads for healthcare staff. This allows them to dedicate more time to patient care rather than manual tasks.
Communications Authority of Kenya releases statement on current state of internet connectivity following recent disruptions
Following widespread internet outages and disruptions across major telco's in Kenya, the Communications Authority has come out to address the issue.
Airtel Africa posts net loss for financial year
Airtel Africa posted a loss of $89m after tax, citing adverse forex and currency adjustments in various markets. However, the telecom has been keen on continued investment into distribution to drive increased financial inclusion across African markets.