Infobip, a cloud communications platform, has today become an Oracle Independent Software Vendor (ISV). This means businesses using Oracle can now access Infobip’s omnichannel platform through Oracle Cloud Marketplace.
This collaboration will allow businesses to improve customer experience and boost sales and marketing campaigns through various communication channels like SMS, Viber, and WhatsApp.
Infobip’s platform integrates with Oracle’s marketing and sales solutions, which gives businesses a unified view of their customers.
Infobip has a proven track record with Oracle and has previously supported businesses in delivering over 18 billion interactions through these integrations.
What they said
“Oracle is committed to providing leading customer experience solutions that help our global business-to-business and business-to-consumer customers use data more intelligently to significantly enhance the engagements they have with their customers,” said Stephen Streich, group vice president of product management, Oracle Marketing.
“Consumers want to have conversational experiences with a business or brand over the channels they use with their families and friends. This means firms must offer and integrate a broad range of communications channels. That’s why we’ve enhanced our collaboration with Oracle by becoming an Oracle ISV,” said Veselin Vuković, Global VP for Strategic Alliances & Partnerships at Infobip.
