Safaricom has finally responded to customer demands by increasing its Home Fibre internet speeds. This long-awaited adjustment may also be a strategic move to counter the growing popularity of Starlink in the Kenyan market.
To remain competitive, Safaricom has introduced the following revised plans:
| OLD SPEEDS | NEW SPEEDS | PRICE (KES) | |
| Bronze | 10 Mbps | 15 Mbps | 2,999 |
| Silver | 20 Mbps | 30 Mbps | 4,100 |
| Gold | 40 Mbps | 80 Mbps | 6,299 |
| Diamond | 100 Mbps | 500 Mbps | 12,499 |
| Platinum | – | 1000Mbps | 20,000 |
Safaricom has launched the Family Share plan, an integrated solution that combines mobile voice, data, SMS, and home internet into a single plan.
The combined plan can be shared with up to five household members. Customers also get up to 20% discount on the bronze plan compared to buying Fibre and voice/data plan separately, which is a plus in the current economic climate.
The new business fibre plans offer are as follows: –
- A 15mbps shared option that is ideal for micro business of up to five concurrent users/connected devices. It includes 5GB of mobile backup data to ensure uninterrupted operations, even during unexpected disruptions. In addition, customers on this plan will enjoy 400 mins voice plan monthly to enable seamless communication.
- The 50mbps shared plan is aimed at small enterprises with growth needs. It will accommodate up to 15 concurrent users, providing the necessary bandwidth for growing teams. It includes 15GB of mobile backup data to ensure uninterrupted operations during fibre cuts and scheduled maintenance. In addition, customers on this plan will enjoy a Closed User group voice plan that will allow up to 3 users unlimited voice communications every month.
- For Growing enterprises who start to have multiple outlets, the 100Mbps shared plan supports up to 50 users/devices, offering robust performance to meet higher demands. It includes 15GB of mobile backup data to ensure uninterrupted operations during fibre cuts and scheduled maintenance. In addition, customers on this plan will also enjoy Closed User group voice plan that will allow up to 3 users unlimited voice communications every month.
The shared Businesses business plans of 15Mbps, 50Mbps, and 100Mbps will also receive a generous one-time offer of a 30GB mobile data bundle for new customers and a free email and website domain for the first year.
