Airtel Money has adjusted its tariff guide for the Kenyan market. In this new move, customers will have to pay a little bit more to withdraw cash from Airtel Money agents, although the majority of charges, mostly when sending money to other networks (M-PESA and T-Kash), have remained the same. To note, Airtel to Airtel transfers will remain free. The new charges go into effect today, October 25.
Here are the new charges:
| Transaction Limits | and bands in KES | Airtel to Airtel Charges | Transfer to other Networks | Withdrawal charges |
| Min | Max | Charges | Charges | Charges |
| 1 | 49 | Free | 0 | 0 |
| 50 | 100 | Free | 0 | 10 |
| 101 | 500 | Free | 6 | 25 |
| 501 | 1,000 | Free | 11 | 25 |
| 1,001 | 1,500 | Free | 20 | 25 |
| 1,501 | 2,500 | Free | 30 | 25 |
| 2,501 | 3,500 | Free | 50 | 44 |
| 3,501 | 5,000 | Free | 50 | 55 |
| 5,001 | 7,500 | Free | 70 | 70 |
| 7,501 | 10,000 | Free | 80 | 95 |
| 10,001 | 15,000 | Free | 90 | 135 |
| 15,001 | 20,000 | Free | 95 | 150 |
| 20,001 | 25,000 | Free | 95 | 160 |
| 25,001 | 35,000 | Free | 100 | 160 |
| 35,001 | 40,000 | Free | 105 | 240 |
| 40,001 | 45,000 | Free | 105 | 260 |
| 45,001 | 50,000 | Free | 105 | 270 |
| 50,001 | 250,000 | Free | 105 | 300 |
For context, here is what the telco used to charge customers prior to this change:
| Min | Max | Send to Airtel | Send to other networks | Withdraw from Airtel Money Agent |
| 10 | 49 | FREE | 0 | N/A |
| 50 | 100 | FREE | 0 | 9 |
| 101 | 500 | FREE | 6 | 22 |
| 501 | 1000 | FREE | 10 | 23 |
| 1001 | 2500 | FREE | 20 | 25 |
| 2501 | 5000 | FREE | 50 | 40 |
| 5001 | 10,000 | FREE | 75 | 75 |
| 10,001 | 25,000 | FREE | 90 | 125 |
| 25,001 | 35,000 | FREE | 100 | 160 |
| 35,001 | 45,000 | FREE | 105 | 225 |
| 45,001 | 70,000 | FREE | 105 | 270 |
| 70,001 | 150,000 | FREE | 105 | 270 |
