Airtel Kenya has opened a new Airtel Money Branch in Mombasa’s CBD as part of a continuous expansion of its service footprint in the coastal region.
This new addition is in response to the growing number of Airtel customers and Airtel Money agents in Mombasa city and the expansive Coastal region.
Located on Haille Selassie Road, off Digo Road, the new branch joins the over 2600 Airtel Money Branches nationwide.
SMEs in Mombasa CBD will also benefit hugely from the Airtel Money branch as they will be able to register for Airtel Money Paybill and Till numbers.
“With the launch of our new Airtel Money Branch, we are committed to enhancing the accessibility and convenience of Airtel Money services for our agents. This branch will ensure convenient access to float purchase and balancing, ultimately improving the efficiency and reliability of our services,” said Anne Kinuthia Otieno.
Also present at the launch was Victor Ngumo, Sales & Distribution Director at Airtel Kenya, who stated, “The opening of our new Airtel Money Branch in Mombasa CBD underscores Airtel’s dedication to enhancing customer experience and accessibility.”
The new branch will offer a suite of services, including Airtel Money deposits and withdrawals, Airtel Money agent float purchase and balancing, SIM activation for prepaid and Post-Paid connections, Home Broadband devices, airtime sales in retail and wholesale, SIM swap, and general customer inquiries.
The new Airtel Money Branch will serve as a distribution point for Mombasa CBD and the surrounding areas. Notably, this exemplifies Airtel’s commitment to devolving its services and bringing them closer to their customers.
