Healthcare drowning in print delays, new Epson study shows

Despite the challenges, the survey shows a strong demand for better technological solutions, with 89% of healthcare workers advocating for enhanced IT support to minimize time wastage.
Epson

A recent study conducted by tech corporation Epson across Africa, the Middle East, and Europe has revealed that inefficient printing technology is causing significant productivity losses in healthcare settings.

The findings highlight a critical yet often overlooked area of concern with healthcare systems already grappling with staffing shortages and growing waiting lists.

The research, which involved a survey of 3,400 patient-facing healthcare practitioners, including doctors and nurses, has shed light on the severe impact of slow or non-functioning printers.

Key findings from the survey indicate that 79% of Kenyan healthcare professionals acknowledge the time wasted due to inadequate printers, with little to no improvement measures in place.

About 95% of respondents noted that such delays adversely affect various aspects of healthcare delivery, including information sharing, updating patient records, and scheduling appointments.

Despite the challenges, the survey shows a strong demand for better technological solutions, with 89% of healthcare workers advocating for enhanced IT support to minimize time wastage.

90% of Kenyan respondents and 89% overall believe investing in more efficient printing technology, such as Epson’s Heat-Free inkjets, is imperative. These printers are known for their reliability and lower maintenance needs, addressing common issues faced with traditional laser printers.

The environmental impact of outdated printing technology has not gone unnoticed. Approximately 80% of participants from the surveyed regions express personal concern over the sustainability of non-eco-friendly printers, with 75% of Kenyan healthcare workers emphasizing its importance to their organizations.

“This study highlights a critical link between technology and healthcare efficiency that cannot be ignored. By transitioning to more advanced, maintenance-free printing solutions, healthcare facilities can greatly enhance productivity and patient care.” Mukesh Bector, Regional Head for East and West Africa at Epson,

Epson Europe James Osborne said, “It’s crucial for healthcare leaders and IT managers to respond to these findings by upgrading their printing infrastructure, thus supporting better patient outcomes and operational efficiency.”

Epson’s initiative to spotlight the impact of printing technology in healthcare settings underscores the company’s commitment to innovative solutions that meet the demands of modern healthcare and consider environmental sustainability.

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